Flinkk AI Assistant
We're here to help!
👋 Hi! I'm Flinkk's AI assistant. I can help you learn about our AI-native business suite.
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Powered by Flinkk Voice (Coming soon)
Resolve 80% of customer issues automatically.
Flinkk Support connects WhatsApp, voice, web chat, email, and other channels into a single AI-driven helpdesk. The agent triages tickets, responds instantly, and hands off complex issues to humans with full context.
Support is drowning in repetitive tickets
- Customers wait hours for simple answers
- Agents burn out answering "where is my order?" 50 times a day
- Context is scattered across email, chat, and phone
- VIP customers get lost in the queue
Instant resolution, happy customers
- AI resolves 80% of queries instantly (returns, FAQs, status)
- Unified inbox brings every channel into one view
- Smart routing sends complex issues to the best agent
- Context from CRM and Voice means no repeating information
24/7 customer support without adding headcount
80% of tickets resolved automatically
Unified conversation history across all channels
Omnichannel Inbox
Omnichannel Inbox
All customer conversations in one place with full context
Whether customers reach out via WhatsApp, email, web chat, or phone, all conversations flow into one intelligent inbox. Flinkk Support pulls context from CRM and Voice so every agent knows the full customer history.
- WhatsApp, email, web chat, voice in one inbox
- Customer history from CRM and previous interactions
- Automated conversation threading and organization
AI Resolution
AI Resolution
Automatically handle 80% of tickets
Flinkk's AI agent answers FAQs, processes returns, schedules callbacks, and resolves common issues without human intervention. Complex cases are routed to the right human agent with full context.
- Instant answers to common questions
- Automated return and refund processing
- Smart callback scheduling
- Context-aware handoff to human agents
Agent Assist
Agent Assist
Empower your team with AI-powered tools
For tickets that need a human touch, Flinkk generates suggested replies, flags upsell opportunities, and provides relevant knowledge base articles.
- AI-generated response suggestions
- Upsell and cross-sell recommendations
- Relevant KB article references
- Sentiment analysis and priority scoring
Watch the AI resolve an issue in seconds
See how Flinkk handles a return request on WhatsApp without any human intervention.
Flinkk Support
Business Account
Smarter support with full context
Flinkk Support doesn't work in a silo. It pulls real-time data from every other module to give agents (and AI) the full picture.
From CRM
Prioritize VIP tickets automatically
From Voice
Know what was said on the phone
From Storefront
Resolve order issues instantly
All data flows into the central Flinkk Brain for real-time access
Everything you need to hire faster
Powerful capabilities that deliver real results
Omnichannel Inbox
All customer conversations—WhatsApp, voice, email, web chat—in one unified inbox with context from CRM and Voice.
AI Resolution
Automatically answers FAQs, processes returns, schedules callbacks, and resolves common issues instantly.
Agent Assist
Generates suggested replies for human agents and identifies upsell opportunities during conversations.
WhatsApp Integration
Deep WhatsApp API integration for authentic two-way conversations with customers.
Voice Call Support
Handle urgent support calls with AI or seamlessly hand off to human agents.
SLA Management
Automated alerts, routing, and escalation to ensure you never breach an SLA.
Trusted by hiring teams worldwide
See how companies are transforming their hiring with Flinkk Support
"Our response time went from 4 hours to 2 minutes. The AI handles all the routine stuff so our team can focus on complex issues."
"The WhatsApp integration is flawless. Customers love getting instant answers on the app they use every day."
"Finally, a helpdesk that talks to our CRM. We know exactly who we're talking to and what their deal status is."
Use Cases
E-commerce customer support and order tracking
SaaS technical support and troubleshooting
Return and refund processing
Multi-channel customer engagement
By the numbers
Tickets resolved automatically
Average response time
Reduction in support costs
Works even better with
Complete your AI-powered operations
Frequently Asked Questions
How quickly can I get started with Flinkk Support?
With our 0-hour onboarding, you can be up and running in minutes. We import your existing data automatically and configure everything based on your needs.
Does it integrate with my existing tools?
Yes! Flinkk connects with all major platforms including Google Workspace, Microsoft 365, Slack, Salesforce, HubSpot, Zendesk, and many more.
Is my data secure and compliant?
Absolutely. Flinkk is GDPR compliant, SOC 2 certified, and offers multi-region data residency options. Your data is encrypted in transit and at rest.
Can I use Flinkk Support with other Flinkk modules?
Yes! That's the beauty of Flinkk. All modules share the same AI brain and data, so they work seamlessly together. Start with one and add more as you grow.
Ready to see Flinkk Support in action?
Join forward-thinking teams who've already made the switch to AI-native operations.